You can create service orders to manage information about scheduled and unscheduled visits by a service technician to a customer site. Service orders include information such as:

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• The hours of work that the service technician will perform

• The type of service or repair

• The item to repair, including details about the symptoms and diagnosis

• Any expenses and fees related to the service or repair

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The application was built using the following...

1. Visual Studio 2005 C# web forms

2. Microsoft SQL CE 4.0 for the database

3. Webservices for the code to synchronize data between the client application and the AX server.

4. X++ code on the AX Server allowed data uploaded from the webservice to be saved in AX 4.0 Live tables.